Dental Assistant Training

Pursing a career as a Dental Assistant can be very exciting. With so many employment opportunities to choose from, it is an excellent choice for those who are interested in working in the dental field, enjoy working with people, and enjoy some variety in their daily routine. The duties of a Dental Assistant vary according to patient need. Your job will be assisting the dentist and hygienist to deliver quality oral health care. If you are interested, contact your dentist and ask if you can shadow the office for a day to see what really goes on. Most will be very willing to accommodate your request.


Dental Assistant training takes place either in a program at a Dental School or local college. Some dental offices choose to train their Dental Assistants in house without any schooling. Most Dental Assistant training programs last from 12 months to 24 months. It depends on the state requirements and the curriculum for the program you enroll in. You will learn the basic fundamentals of dentistry in these programs.




Upon completing a Dental Assistant course, you will know eat type of dental instrument, the proper use of each, how to properly clean all tools, how to protect yourself from communicable diseases, and effective communication skills and techniques. Make sure the program you enroll in is accredited under your state regulations.




If you are trained in a dental office, then you will get first hand experience of dental procedures as well as how that particular dental facility operates. If you choose to do this type of on the job training, take the time to research the dental office. Check with the Better Business Bureau and the State Board of Dentistry regarding complaints about that particular dentist. Do not accept a position with any dentist office that has received numerous complaints for their treatment of patients.




Most states require Dental Assistants to obtain certification within 3 months of completing a program. On the job trained Dental Assistants are not eligible to take the certification exam until they have completed 2 years of on the job training. This is to ensure to the patients that all staff members have been properly trained. You can find out when such exams will be taking place by checking online or with the instructor of your Dental Assistant program.




This exam with require both a written test of your knowledge and a presentation of your skills. The written portion will be based on the basic fundamentals of dental care and sanitation issues. The presentation will require you to show a state examiner your ability to properly cleanse and sanitize all instruments. You will likely be asked to perform several tasks for the state examiner to observe. This is done to verify your ability to perform what you learned in the classroom setting.




Dental Assistant training is time well invested in your future, with a wonderful career in the dental field with numerous job opportunities. It is important to choose your training program wisely as you want to be a valued asset when you start trying to secure employment. Dental assistants are very valuable to the dental office and to patients. They are often the person patients come into contact with before and after their procedures. Dental Assistants can help patients who are afraid or nervous prior to a procedure taking place.

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Dental Assistants

The role of a Dental Assistant is to help Dentists and Dental Hygienists carry out the duties of providing quality dental care to individuals as well as providing an environment with sterile equipment and a comfortable setting for the procedures to take place in.

Dental assistants are a valuable resource to the area of dentistry. While they aren’t qualified to perform cleanings or extensive dental procedures, they keep things moving at a steady pace. Their role is often behind the scenes getting everything ready. There are more duties to Dental Assistant than what meets the eye.

Being a Dental Assistant takes a particular type of person. You have to enjoy working with the public. You also have to have confidence in your abilities. A sincere interest in the dental field and helping others are also recommended. Dental Assistants must have excellent communication skills as they are an important part of the patient and dental staff relationship.

Dental Assistants generally review the medical history with the patient and help them feel comfortable prior to procedures taking place. The often explain what the procedure entails and what will be taking place. The Dental Assistant will be present during the procedure to assist either the Hygienist or the Dentist. During the procedure, the Dental Assistant will clear out the patient’s mouth, adjust the chair, move the lights, and anything else that can make the experience better for the patient. After the procedure the Dental Assistant will explain follow up treatment to the patient as well as provide the patient will information to assist in the healing process.

A Dental Assistant has to know how to prioritize their time to ensure all their duties are taken care of. One of the most important duties of a Dental Assistant is proper cleaning of all the dental tools. They must be properly sanitized. Each tool needs to be examined to ensure it is still usable. Dental assistants must also know what tools and equipment each dental procedure requires. This allows them to set up tool kits to have at the dental station prior to a procedure being done.

Dentists and Dental Hygienists depend on the Dental Assistant being alert and prepared during all dental procedures. They want to have all the necessary tools at their fingertips for easy access and to allow them to remain concentrated on the patient and the procedure they are performing. In some states, Dental Hygienists are allowed to administer local anesthetics to prepare the patient for their procedures.

A very important role of the Dental Assistant is to monitor the patient during the procedure. This may involve taking their vital signs. Other signs to watch for include changes in breathing patterns, disorientation, and a glazed look in the eyes. All of these can indicate an emergency situation. Patients may have an allergic reaction to the anesthetic or suffer a medical ailment such as a heart attack.

Dental Assistants need to be prepared for such emergencies to arise and react calmly and quickly. It is important that every Dental Assistant is trained in CPR. They should also have emergency phone numbers in place if the need arises. It is the responsibility of the Dental Assistant and other staff to do all they can for the patient until proper medical help arrives. Doing so can make the difference between life and death.

The role of Dental Assistant involves wearing many hats. For those in the profession, they often enjoy having a variation in their daily routine. They love working with people as well as working in the dental profession. Being an effective Dental Assistant involves willingness to continuing learning. It requires a positive attitude and attention to details. The best Dental Assistants are those who know how to effectively communicate with the patients and the staff they work with. This is a great career for those who feel they can handle the ongoing needs that are placed in their hands.

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Become a Dental Assistant to Explore the World of Dentistry

Become a Dental Assistant to Explore the World of Dentistry

Become a Dental Assistant to Explore the World of Dentistry

A career as a Dental Assistant will offer you insight and first hand experience in the areas of Dentistry. Dental Assistants work very closely with both dentists and hygienists to offer quality care to all patients. The duties you will perform as a Dental Assistant will vary depending on the dental office you work for. It will also depend on if the dentist office is general dentistry or a specialized area of care.

Dental Assistants need to be detail oriented as well as patient and alert. They may have to sit for hours while a procedure is being completed or jump into the situation in an instant if an emergency occurs while the procedure is being conducted.

Typical tasks Dental Assistants need to perform include sterilizing instruments and preparing instrument trays for procedures. They also work closely with patients, taking dental and health histories. Depending on the procedures, vital signs of patients may be monitored by a Dental Assistant. They also help document patient records, take X-Rays, and give patients information on follow up care. In some offices they also make impressions of teeth to assist with making casts for caps, crowns, and dentures.

Dental Assistants often work right along side the dentist and hygienist. Starting with making patients feel comfortable and prepping them for procedures. Assistants hand the dentist and hygienist instruments and materials, allowing them to remain focused on the patient throughout the procedure. It is the job of the Dental Assistant to make sure the work station has all the necessary equipment and tools to complete each procedure to prevent delays and feelings of anxiety in patients.

In a crunch, Dental Assistants may be asked to assist with office duties including answering the phone, reminding patients of appointments, scheduling appointments, answering billing questions, and submitting insurance claims. It really depends on how your employer has the dental office operating.

Dental Assistants generally work with dentists and hygienists in a clean, friendly environment that is well lit. Since the work chair side to the dentist and hygienist, Dental Assistants learn many avenues of proper dental procedures. Many just might be able to do them as well as any dentist or hygienist, however, they are not allowed to because they are not certified.

Knowing this, many Dental Assistants choose to further their education in the medical field. They may decide to pursue being a Dental Hygienist or a Dentist. This will allow them to perform many of the procedures they have seen performed over and over again. Watching this process with make their educational endeavor much easier as they will already have seen so many aspects of the dental field in action.

Another reason Dental Assistants choose to further their career is the difference in pay. Generally, Dental Hygienists earn 80% more than a Dental Assistant. Over time, that amount of money definitely adds up to quite a large difference. Dentists of course make much more money that the Dental Assistant and Dental Hygienist combined.

A career as a Dental Assistant allows you the unique and rewarding opportunity to participate in the dental field on many levels. You will not only have many responsibilities, you will first hand be up close to assist Dental Hygienists and Dentists perform the many different procedures that take place in a dental setting. This ongoing training is the perfect learning tool to enable you to further your education with a solid foundation in the dental field to build on.

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Patient Rights in Regard to Dental Care

Dental Assistants work hard to help Dentists and Dental Hygienists provide quality care to patients. They try to provide patients with the knowledge of proper dental care as well as information about the procedures they are about to undergo. Patients have rights in regards to their dental care that Dental Assistants need to be aware of and respectful of.

Dental patients have the right to make an informed decision about their dental care. It is the responsibility of the Dental Assistant to make sure they know the facts about the procedures, the alternative options, and any risks involved in the procedures. Dental patients have the right to receive care from qualified staff members. Most dental offices will provide the licensing and credentials of staff members upon patient request.

The right to receive quality care is important to patients. Dental Assistants can do their part by taking the time to properly clean all dental tools and equipment. Standard sterilization procedures need to be followed accurately. Patients have the right to ask questions and receive informed decisions about the care they receive. Dental Assistants have the responsibility of keeping the lines of communication open. They need to be approachable by patients.

A patient has the right to refuse treatment or discontinue treatment at any time. The Dental Assistant needs to be respectful of this choice. However, the Dental Assistant has the responsibility to inform the patient of the health risks involved with doing so. Those patients wanting to continue care have the right to be seen at scheduled appointments and for a detailed treatment plan to be carefully outlined, and then followed.

Emergency situations do occur. Patients have the right to be seen as soon as possible. In the mean time, the Dental Assistant needs to do everything possible to reduce the pain and make the patient comfortable. Dental care can be expensive. Patients have the right to receive an itemized cost of treatment prior to accepting any dental services.

All patients want to be treated with dignity and respect. The patient who comes in with poor oral care habits doesn’t want the Dental Assistant to ask them rude questions about the last time they brushed their teeth. However, it is important for the Dental Assistant to express concern about the patient’s oral health habits, and provide education to help the patient develop better oral care practices.

Dental patients have the right to confidentiality. Dental Assistants need to keep information about procedures and those coming in for them to themselves. No one wants everyone in town to know they had two cavities or that they got their teeth whitened. Confidentially is very important to individuals in all areas, and their dental care is no different. A patient has the right to request copies of all information in their file at any time for their own use.

All patients have the right to express their concern over the dental care they received. They have the right to file a complaint against the Dental Assistant or other staff with the State Dental Board. Each state has their own policies and procedures for investigating complaints. The standard procedure includes obtaining the complaint in writing, sending a copy of the complaint to the dental facility, interviewing witnesses to the event, and making an informed decision on how to handle the complaint.

Dental Assistants need to be fully aware to patient rights. It is easy to get caught up in the procedures and duties of the dental profession. However, the satisfaction of the patient is the key to providing quality service and maintaining ongoing relationships with patients. Dental Assistants can do their part by providing patients with an approachable individual that they can discuss their needs, ideas, thoughts, and concerns over their dental care with. In that regard, a Dental Assistant can serve as a lesson between the patient and the other dental staff.

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Avoid Burnout as a Dental Assistant

Having a career as a Dental Assistant can be very rewarding. It can also be stressful and overwhelming at times. Working with people can get the best of us from time to time. Being a Dental Assistant requires ongoing dedication and energy. If you find yourself becoming physically and emotionally drained due to your work responsibilities as a Dental Assistant, you may be on your way to experiencing a burnout.

Often, stress and burnout are confused. Stress is also the result of the work environment. However, it is the result of periodic issues and complications in the work place. It might be having a bad day now and then. Burnout is a constant, ongoing feeling of not being adequate in your job on a daily basis. You may not longer take pride or interest in your position as a Dental Assistant.

Burnout results in feelings of hopelessness and resentment. If left untreated, it can escalate to depression. Dental Assistants who experience burnout often feel unappreciated, overworked, feel they have too much to accomplish in limited time, and begin to resent their level of responsibility. Placing unrealistic expectations on yourself is also a factor in burnout.

Burnout generally runs in stages. You go from feeling excited about your job as a Dental Assistant to forcing yourself to go to work each morning. Most people aren’t even sure what is wrong at this point. However, you will begin to experience exhaustion that leads to irritability. Burnout often has symptoms including headaches, changes in appetite, and high blood pressure. During phases of burnout, your relationships both outside of work and at work are going to suffer.

If you feel you may be suffering from burnout, talk with your supervisor. You can find support in your co-workers. You might consider attending a few counseling sessions to help you develop an action plan.

To avoid and eliminate burnout in the Dental Assistant field, you must meet your physical and emotional needs. Too often we spread ourselves too thin. We focus on the needs of out patients, our employer, and our family. While this is great, it is important to remember your own needs. Eventually not taking care of them will result in your inability to care for the needs of anyone else.

Meet your physical needs by having regular checkups, getting enough sleep, and eating right. Exercise is a very important part of feeling good physically. To keep yourself feeling good mentally, use your coping skills. Know what triggers your negative feelings and keep them in check. Keep realistic goals and demands on your body and your time. Don’t beat yourself up if you didn’t accomplish everything you set out to do that day. Instead, focus on what you did accomplish. Learn to manage your time. It is OK to say know if you already feel over extended.

Focusing on your social needs is also important. Nurture your relationships with your spouse, children, and close friends. Stay involved in Church and community organizations that are of interest to you. If you are unhappy with your job as a Dental Assistant, talk to your employer about help to remedy the situation. Improving your communication skills with others will also improve your over all health.

Dental Assistants generally enjoy their career choice and put forth their best effort everyday. However, burnout is very common in the dental field. Knowing what causes burnout, they signs and symptoms, and effective ways to manage it will make you be able to focus on your job again. Improving your physical, mental, and social health will soon having you going to work with enthusiasm and a thirst for knowledge in the dental field soon. If your feelings don’t change, you will want to discuss the situation further. It may be depression that needs to be treated instead of burnout. Realistically, some Dental Assistants realize at this time they need a career change.

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Risks of Being a Dental Assistant

Having a career as a dental assistant is a great career opportunity. You will have the ability to work in the dental profession and observe many types of dental procedures taking place. In addition to assisting dentists and hygienists with the procedures you will have the opportunity to get to know patients as well as help them to feel comfortable before, during, and after procedures.

However, in this type of career, it is important that you are completely aware of the risks and take all necessary precautions to protect yourself. While it is very rare, some patients become upset and irate as a result of dental work. They may be afraid of the processes or not happy with the work. This can result in verbal or physical abuse taking place.

To protect yourself, make sure you are aware of the proper policies and procedures of the dental office you work in and follow them completely. Generally, the police will be called to take a report. Since most dental offices are very small, your communication skills are very important. Your efforts to de-esculate a situation can make the difference of how it plays out.

Most dental offices understand the importance of a good working relationship with all individuals. They work together to make the office environment fun, relaxing, a learning experience, and a place everyone looks forward to working at. Since we spend so many hours at work in the presence of co-workers, it is important to establish quality relationships.

Unfortunately, in some dental offices, Dental Assistants are treated poorly. Other staff does not show them respect or include them in things that take place both in the office and get togethers outside of it. There are reports of Dental Assistants who claim they were sent to get coffee for the other staff and other such tasks rather than being able to participate in the dental procedures. Other Dental Assistants have reported verbal and physical abuse at the hands of the other staff. They have been ridiculed for having less knowledge and even kicked for handing staff the wrong instrument.

It is important that you do not allow yourself to continue being the victim of such abuse as a Dental Assistant. If you are having problems with other staff, let the dentist know immediately. If the issue involves the dentist, immediately remove yourself from the dental facility. You should also report the incident to the State Dental Board for further investigation.

The possibility of being infected with a communicable disease is the biggest risk Dental Assistants face. Since most communicable diseases are transmitted via saliva and blood, it is obvious why it can be such an issue. All dental offices should follow proper procedures including always wearing sterile gloves during all procedures. Dental Assistants should always wear gloves if they are in the area of a procedure. Emergencies can happen fast where you have to reach into a patient’s mouth. You should always be prepared to help as well as have yourself protected.

If you believe you have punctured your sterile gloves, immediately change them no matter how small of a hole you believe you have made. This will help protect you against communicable diseases.

If you come into contact with saliva, blood, or other bodily fluids, immediately wash the area thoroughly with soap and water. Most dental offices have patients fill out a questionnaire asking about comunicable diseases. However, since the information isn’t verified, it is unknown if it accurate. Therefore, treat every patient respectfully, but always be prepared for the risk of infection from a communicable disease.

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Dental Assistant Career Colleges

dental hygenist

Now what you have decided to start looking into a career as a dental assistant you will want to consider your options for obtaining the education you need to go into your newly chosen field.
There are many options to consider when deciding to go into dental assisting as a career choice.

 Many city and state level colleges will offer programs to help you start as a dental assistant however one of the more popular methods for obtaining a dental assistant certification is through a vocational or career training school.

Some of the more popular dental training schools are Apollo College which can be found at www.ApolloCollege.edu, Concorde career colleges which can be found at www.Concorde.edu, and also another very popular school is Bryman college at www.Go2BrymanCollege.com

While you can expect to make good money as a dental assistant, some of the schooling to get you started will be an expense that you need to seriously consider and plan for.

During the research that we did when writing this article we found that on average dental assistant school vocational colleges ranged between $2500 and $6,000 to give you the certification that you need to get started right away. A few schools have all expenses included however others do have material fees of up to $2500 which will want to be considered when making your choice an educational institution.

A few schools such as American career colleges www.americancareer.info offer not only dental assistant educations but medical assistant, pharmaceutical, x-ray, and nursing educations all under one roof. One of these type schools might be a great choice for you if you're not 100% sure that a career as a dental assistant is your final destination. By going to a college or career center that offers multiple medical field positions you will be putting yourself in a great position to see exactly what all of your options are when considering a career in the health industry.

A school such as this also would be a great place to continue your education after receiving your certification a dental assistant, to possibly move up to a dental hygiene position or even possibly continue your education in the future to become a dentist or possibly even an orthodontists.

Starting now and an industry that is growing as rapidly as the health care industry is in today’s world is a great way to insure you will have the skills necessary to maintain an excellent career in the health field.


With the skills you are about to learn as a dental assistant you’ll find jobs are not hard to find if you are skilled and professional at your newfound craft.

There’s a great sense of self-satisfaction to be had in knowing that you’re doing something that helps other people and improves the quality of life for many.

One area to consider if you like children is to specialize in dental practices that cater specifically to children. Specialized practices like this are a great way to carve yourself into a niche area of the market that is always guaranteed to be highly profitable and busy.

Working with children can be one of the most rewarding parts of a dental career and I highly recommend it as a specialty area for anyone considering a career in dentistry that also has a fondness of children.

So whether you’re deciding to go into dental assistant career college as just a stepping stone for a career as a dentist for orthodontist, or if working as a dental assistant is to be your final destination I want to say congratulations on your choice to look into the dental assistant field and may have much success in your endeavors.

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Dental Assistants in Prisons

Dental Assistants in prisons are in great demand. Most states are trying to establish dental programs that include preventative care for all inmates. This is generally less expensive than the high cost of many procedures that result from not taking care of your teeth properly and not receiving a cleaning twice a year. Many Dental Assistants choose not to work in the prison arena because they are afraid to work with inmates.

There are Dental Assistants who choose to work in prison facilities because they enjoy the challenge. Others really want to help all individuals, regardless of their criminal activities. They feel all individuals are entitled to quality dental care. Therefore, they do what they can to see that that level of dental care is available in all prison facilities. Others simply do it for the fact that it often pays more than other dental facilities, especially if you are employed as a Dental Assistant in a Federal Prison system.

While the extra pay is often an incentive to work as a Dental Assistant in a prison system, the risk of injury and communicable diseases in much higher than in other dental facilities. Dental Assistants need to make sure that they are aware of such risks before they enter a prison facility as an employee. If you don’t follow all policies and procedures as specified, you put yourself, other staff, and other inmates in grave danger.

Many inmates have nothing to lose by trying to escape. It is important for Dental Assistants to never let their guard down. Inmates are great actors and con artists. Trust your instincts if you feel something isn’t right. Dental Assistants should never be left alone with an inmate.

Inmates have been known to physically abuse Dental Assistants in an attempt to over power them and escape. Most prison facilities safeguard against this by having the dental unit in a locked area of the prison that can only be opened by a guard outside the doorway of the dental unit. However, this does present the idea of taking a Dental Assistant or other staff member hostage as leverage to get their demands met.

Dental Assistants need to make sure they never leave dental tools or equipment in the reach of an inmate. They can use most anything and make it into a weapon. It is vital to keep close track of all dental tools. Make sure to account for each and every tool prior to an inmate leaving the dental unit. If you think a dental tool is missing, notify your supervisor immediately. Then follow all policies and procedures in place for that particular prison facility.

Dental Assistants are at risk of contracting a communicable disease in any dental facility because such diseases are transmitted via saliva, blood, and other bodily fluids. However, communicable diseases that can cause serious illness and even death are more likely to be found in a prison population than among the general public. Also, inmates are more likely to purposefully infect Dental Assistants and other staff members than the general public.

Employment as a Dental Assistant in a prison facility is a unique career choice. It is not one to enter into without considering the benefits and the risks involved. You will have the opportunity to provide quality health care to the prison population. You will likely earn considerably more money than you will working in a regular dental facility.

However, the dangers of working as a Dental Assistant in a prison facility are very real. It is important to assess these risks and prepare against them. You will need to guard all dental tools and equipment. You will need to properly protect yourself against communicable diseases. This can be a very rewarding career opportunity, but make sure your safety as well as they safety of others is always a top priority. Not being alert for even an instant can be the opportunity an inmate is looking for.

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The Demand for Dental Assistants

Dental Assistants are essential to the field of dentistry. They work hard to make sure all the dental tools are cleaned properly, patients feel comfortable, and they assist Dentists and Hygienists with dental procedures. In addition, they help with lab work and are trained in medical emergency procedures. Combined, these duties require individuals who are energized and ready to help others. Dental assistants much be effective communicators and fast learners.

The demand for dental assistants continues to grow. Many people are taking more of an interest in their oral hygiene now than ever before. Since people are living longer, their teeth are requiring more preventative care as well as dental procedures. Dental technology has also made procedures less painful. As a result more people are willing to go in for dental services. Another area is the market for cosmetic dentistry. People are going to dental facilities to get their teeth whitened and to improve the shape of their teeth.

There are over 280,000 Dental Assistants currently employed Nationwide. Most of these Dental Assistants are working in dental offices. A small portion work in government agencies, prisons facilities, and physician offices. Many Dental Assistants are working in more than one dental office due to the demand for more Dental Assistants. The potential for this occupation is better than most other medical fields. It is anticipated that it will be one of the top contenders in growth through 2012.

There are many job opportunities for Dental Assistants in the market already. This means almost all Dental Assistants who complete a training program will secure employment immediately. This job market is Nationwide, so relocation for employment is a great possibility for those who are interested. In some instances, the employer will assist you with relocation costs.

Many individuals choose to enter the field of Dental Assistant because of the job market outlook and the rate of pay. On average, Dental Assistants earn $13.62 per hour as a new employee without any job experience. The highest noted starting rate Nationwide is in New York at $19.97 per hour. Considering the minimum wage in most states, the starting pay for Dental Assistants is at least double. That is a great incentive to pursue a career as a Dental Assistant.

Pursuing a career as a Dental Assistant can be a perfect career move. It will provide you with the opportunity to work with people, allow you to explore the dental profession, you will have not trouble securing employment, and the pay is great. You will also have standard working hours with paid Holidays. Most dental assistants receive discounted or free dental care for themselves and their families. Keeping all this in perspective, the demand for Dental Assistants is a great motivation to take a look into the career options.

To find out more about Dental Assistant programs in your area, contact you State Dental Board or your local colleges. You can also find great information on such programs via the internet. It is very important that you make sure any program you are considering is accredited in your state. Most programs can be completed in 12 to 24 months. Tuition assistance and scholarship programs are available. Most Human Services programs will assist with the cost of programs that can be completed within 2 years and that there is a job market for.

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Complaints Against Dental Assistants

Most Dental Assistants work hard to ensure the best quality treatment available to all patients. However, there are those who don’t live up to the expectations of the patient. The patient has the right to address this issue with the dental facility. If they do not feel their complaint has been properly handled, they can then file a complaint with the State Dental Board.

State Dental Boards are responsible for regulating dental practices. They work hard to protect the public against improper behaviors by Dental Assistants, Dental Hygienists, and Dentists. They are to thoroughly investigate all complaints filed that involve competentcy. State Dental Boards do not handle complaints such as fee disputes, personality conflicts, rude behaviors, or difficulty with scheduling appointments in a timely manner. Such issues are to be referred to the Better Business Bureau.

It is important to file a complaint with the State Dental Board as soon as possible to allow then to be of the most help. Most states allow you to file your complaint online, over the phone, or you can request a form be sent to you in the mail. Some states will only accept a complaint in writing.

Dental Assistants need to be aware of the process that patients can go through if they have a complaint. Dental Assistants need to be cooperative during the investigation. If a Dental Assistant feels a patient may file a complaint, it is important to write down as much information as possible. This information needs to include the patient’s name, date, time, and what took place. Also document any verbal interactions and who all was present to observe the incident. This information will be very useful to you and to the State Dental Board.

The Dental Board works hard to resolve the issue as quickly as possible. However, it will not rush the efforts to investigate it properly. Some complaints are resolved in a matter of days while others linger for years. Once a complaint has been filed, a copy of it is sent to the dental facility for a response. Generally, the dental facility is given a specific time frame to have their response back to the State Dental Board.

Once the response is received and reviewed, the Dental Board will compare the information to that on the complaint. From there, a course of action will be mapped out. This generally involved conducting interviews of all parties present during the incident. A panel is set up to investigate if any dental laws were violated. If there appears to be a violation, a hearing will be scheduled. The Dental Assistant will be notified as well as required to show up for the hearing.

If the Dental Assistant is found to be in violation of dental laws, the Dental Board will issue a reprimand. This will depend on the state guidelines as well as the violation. Reprimands may include a letter of apology, suspension, probation, or even revocation of the Dental Assistant’s license. The Dental Board is not allowed to require monetary compensation. If the person filing the complaint want to be compensated in that manner, they will need to file a civil suit with their local judicial system.

Dental Assistants who find themselves in the middle of a complaint issue with the Dental Board are likely to experience anxiety and fear. Many dental facilities will provide the individual with counseling as well as legal consultation. In most cases, it will depend on the issue the Dental Board is investigating. If the dental facility backs the Dental Assistant they will do all they can. However, if they feel the Dental Assistant is in violation of dental regulations they may terminate the individual, leaving them to pay for their own defense.

It is the responsibility of the Dental Assistant to follow all policies and procedures correctly. If you have any doubt, take the time to have everything explained to you. Losing a complaint under the Dental Board can cost you your job, as well as your career. If you lose your license, you may find it difficult to obtain another job in the profession as a Dental Assistant. Making sure you follow policies and procedures will ensure that you have a good chance of winning such complaints upon a complete review and investigation by the Dental Board.

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