Support for Dental Assistants

Dental Assistants can find themselves easily overwhelmed with the level of responsibility they have and the many duties of their job. Since they work hard to meet all of these requirements, it is no wonder they can find themselves stressed out and needing someone to talk to. It is always easier to talk to those who know exactly what you are talking about. The medical and dental professions are known for taking enthusiastic qualified individuals and squeezing the very life out of them will took much be asked of them on a daily basis.

Dental Assistant support groups are not meant to be an arena to negativity to breed and escalate. It is to provide Dental Assistants with social interactions with others in the field who are experiencing the same types of things in their employment endeavors as well. Too often, individuals in the dental field are their own worst enemy. They demand too much of themselves. Being part of a Dental Assistant support group will help you set realistic goals and expectations for yourself.

Dental Assistant support groups can be formed of your co-workers if you work in a fairly large dental facility. If not, consider advertising for Dental Assistants from other facilities to get together and form a group. This can offer valuable insight as to how other organizations deal with issues that you are experiencing in your role as a Dental Assistant. Most dental facilities will support your endeavors as they understand the restraints of the Dental Assistant field. You may also want to open the group up to those interested in pursing a career as a Dental Assistant, those in a Dental Assistant program, and those who have retired from a career as a Dental Assistant. Each can offer unique perspectives on the dental field of being a Dental Assistant.

Often, each dental facility can take a turn hosting the meeting. Another option is to get a

Church or library to allow you to meet in their facility free of charge. You can host meetings once a week, every other week, or monthly depending on how in depth you want your support group to be.

Another great option is to join a support group online. You can stay anonymous, as well as interact from the comfort of your home. Most online support groups for Dental Assistants are free of charge and hosted by dental organizations. They offer tips, advice, online magazines, chat rooms, and message boards. All available at your fingertips with the touch of a few simple keys. These are an excellent source of support for those not wanting to put effort and time into organizing a Dental Assistant support group.

A career as a Dental Assistant can proof to be challenging. To avoid burnout and the effects of stress, consider joining a Dental Assistant support group. It can be a wonderful opportunity to meet new people in the field, gain information, share your experiences, and just get some needed support from those who know best what your experiences are on a daily basis in your role as a Dental Assistant.

Support groups are known to offer social interactions, stress relief, and friendships. Having a support group for Dental Assistants is no different. To make sure your support group is effective, set some ground rules. The support group is to stay positive. It is available to discuss problems, but not just as a complaint mechanism. The goal needs to be to offer support and solutions to the issues Dental Assistants are experiencing. You will also want to keep your meetings set on a regular day and time. An agenda will also prove to be useful as is a newsletter. Just make sure to get plenty of help with organizing the details or the support group can overwhelm you. Ironically, that will result in your career as a Dental Assistant proving to be even more stressful for you!

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Duties of Dental Assistants

Dental Assistants are very versatile. They are well trained in a variety of areas to properly assist Dentists and Hygienists perform quality dental work on all individuals. The duties will depend on the state regulations, the type of dental facility, and how that particular facility has their operations set up. Often the smaller the dental facility, the more types of duties the Dental Assistant will be trained in.

Typical Dental Assistant tasks include sterilizing instruments and setting up instrument trays. The proper cleansing and sterilizing of dental instruments is a detrimental part of providing quality service to all patients. Instrument trays are set up with the proper tools and equipment that can possibly be needed for a particular dental procedure. Dental Assistants get these materials together and in the area where the procedure will take place. This helps things run smoothly and allows the Dentist or Hygienist to remain focused on the procedure. It eliminates searching for each item as it is needed.

Dental Assistants often remain with the dentist or Hygienist during the procedures. They are responsible for suction and for handing the instruments to the other staff throughout the procedures. They are also there to offer instant assistance if an emergency arises during the procedure. In some dental facilities, the Dental Assistant will monitor the vital signs of all patients as well as administer local anesthetics.

Dental Assistants often help to make patients feel comfortable before, during, and after their procedures. They can offer a king word, help adjust lighting and chair position, and provide the patient with follow up information to care for their procedures. Dental Assistants are often asked to make phone calls and follow up on the recovery process for some patients after major procedures including root canals, bridges, and extractions.

It is common for Dental Assistants to perform X-rays and other lab procedures including castings for caps and bridges. They often talk to patients about their medical history and any types of communicable diseases. They discuss proper care after procedures to ensure patients do all they can to allow their procedures to heal properly. They may even call in prescriptions as a courtesy to patients.

Dental Assistants are trained in emergency procedures. While it is unlikely anything will go wrong in the dental office, occasionally it does. Some individuals suffer from an allergic reaction to the anesthetic and require medical attention. Others may swallow something and choke during a procedure. Other times a patient may stop breathing. Knowing CPR and properly monitoring vital signs are all valuable in a crisis situation in the medical facility.

As you can see, Dental Assistants are often trained in a wide variety of processes and procedures. This will help ensure they keep busy as well as add variety to their daily routine in the workplace. Dental Assistants must learn quickly as well as pay attention to details. Their role is very important to the overall functioning of the entire dental facility.

The duties of a Dental Assistant are constantly changing depending on the needs of the patients and changes in technology. It is important that Dental Assistants keep up on such changes. Often, their employer will require them to attend trainings, workshops, and seminars to keep up with all the changes and brush up in any areas necessary to provide the best possible services.

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Dental Assistant Program Acceptance

Dental Assistant is one of the fastest growing professions. It is anticipated to be one of the top occupations by 2012. Almost all Dental Assistant programs require applicants to successfully pass a background check prior to acceptance. In addition, drug testing is becoming a widely common practice as well. Most states require students to be tested for Hepatitis B prior to acceptance as well.

Many programs want to look at your work history, education level, and GPA. All of these factors combined will determine if you are accepted into a Dental Assistant Program. You will get a letter informing you of the decision. If you are not accepted into the Dental Assistant Program, you have the right to inquire as to the information that decision was based on.

The reason for background checks for Dental Assistants is because of the number of people they come into contact with. Since they serve the public, their background becomes an area of concern. Safety is a top priority in the dental field. Precautions are taken protect patients as well as other staff.

The background process is very similar in all states. You will be required to provide your personal information and fingerprints. All information that comes back will be reported to the program director. Each state has different levels of acceptable background checks for the Dental Assistant Program.

If you believe your background might prevent you from being accepted into a Dental Assistant Program, ask the instructor or the State Dental Board what the regulations are for your particular state. In some states, they will only look at background information that is less than seven years old. Others will only ban you from the Dental Assistant program if you have been convicted of a crime that involved violence or was of a sexual nature. Other states are very strict. If you have any felony convicts at all, you will not be accepted to the Dental Assistant program. They also will look at misdemeanors including harassment and domestic violence.

Background checks are an ongoing issue with Dental Assistants. You can complete the training program and your license. Your license will be valid for three to five years depending on the state you live in. Upon renewal, another background check will be completed. You can lose your license and your career if you have had any criminal activity during your licensing period. Again, it depends on the regulations for your state.

Since state regulations vary, keep that in mind when considering transferring your Dental Assistant license to another state.

Drug testing regulations have come into play to provide safety for patients and other staff. Drug convictions will generally result in you not being admitted to the Dental Assistant program. It is believed the drugs will impair your ability to perform your job duties in the manner they must be done in. Also, since drugs are available on site of dental facilities, it is possible you will take them.

Hepatitis B is a concern in the dental profession. All individuals wanting to enroll in the Dental Assistant program will be required to be tested. They test requires a quick skin prick on the top of your hand. The results are generally available within a couple of days.

Depending on the Dental Assistant program you are trying to get into, they will require a background check, drug test, and Hepatitis B test. If there is a large demand to enroll in the course your work history, education, and GPA may also be taken into consideration if more people what to enroll than there are slots available.

Being a Dental Assistant is an opportunity to provide assistance to people as well as participate in the practices of the dental field. It also requires accepting responsibly for your actions. Dental Assistants have to be very responsible. It is believed you decisions in your personal life often reflect the choices you will make in your personal life.

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Dental Assistants in Orthodontics

Dental Assistants are becoming more and more popular in the area of orthodontics. This is due to new technology for orthodontics as well as the increase in the number of children and adults seeking orthodontic care. Dental Assistants normally complete a variety of duties including sterilizing dental tools and assisting both Dentists and Hygienist with procedures. This generally entails sitting in on such procedures, handing the staff the necessary tools and equipment as the procedure it taking place. Dental Assistants may also find themselves assisting with lab work.

The role of Dental Assistant in the area of Orthodontics is different. They will generally still be responsible for sterilizing all dental tools. However, they will have more hands on work inside the mouth of the patient. These tasks include fixing loose brackets, changing rubber bands, and tightening wires. Many Dental Assistants love working in orthodontics because of the hands on work they get to do with the patient. They also enjoy getting to see the patient every few weeks from the beginning of the process until the end. Generally individuals wear braces for two years or longer.

Being a Dental Assistant in an orthodontic setting is not something that is commonly taught in a Dental Assistant program. It is a specific area of specialization, and most Dental Assistant programs are designed to give you an understanding of the basic elements of dentistry only.

Most training for Dental Assistants in the area of orthodontics takes place on the job. Generally, by having another Dental Assistant walk you through the process, then watching you perform it on actual patients. This can be intimidating for some Dental Assistants as they are used to learning by observing in the dental field rather than taking on the task at hand. Other Dental Assistants thrive in this type of learning environment, enabling them to really excel in the orthodontic field.

With the use of Dental Assistants, many orthodontic offices are meeting the demand for treatment in a very unique way. Dental Assistants are set up to specialize in a particular area of the orthodontic process. Many patients are scheduled for the same appointment time, and then dispersed to various dental assistants depending on their needs.

For example, one such dental facility has all patients sign in to see the Orthodontist first. He quickly reviews their progress, documents the chart, and puts the chart into a file on the wall. Dental Assistants come here to pull the charts of those in their slot on the wall. There are Dental Assistants to take X-Rays and to make adjustments. These adjustments include adjusting wires and changing rubber bands. Other Dental Assistants perform repairs including changing brackets and removing excess cement on the teeth. There are also Dental Assistants to remove the braces and others to take the molds for retainers.

Once the patient has seen the necessary Dental Assistant based on the needs that should be addressed during that visit, the patient is taken back to the area where they first signed in. They again see the dentist who reviews the work completed by the Dental Assistant. The Dentist will record necessary notes on the chart including when the patient should be seen again. The patient then takes their chart to the reception area, schedules an appointment, and they are on their way. This method has proven to be fast and effective. It is well organized, like worker ants doing their part to make it all flow well.

The advantage to this type of system is that more patients can be seen on a daily basis. Therefore, the cost of treatment is often reduced. However, patients will find themselves seen by numerous Dental Assistants over the course of their treatment. Many Dental Assistants enjoy working in the area of orthodontics. They like the hands on interaction with the patients as well as providing quality care to those in need of orthodontic procedures.

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Dental Assistant Relationships with other Staff

Having a career as a dental assistant is a great opportunity to work with others in the dental profession. The most common staff you will work with in a dental facility are Dentists, Dental Hygienists, and the Receptionist. It is very important that you forge quality relationships with the other staff you work with. The smaller the dental facility, the more important it is as everyone will have to work well together to allow the facility to function properly.

Since you will be present for the procedures conducted by Dentists and Hygienists, patients will quickly pick up on any staffing issues. I went to a dentist for years. He was great to me and my children. However, he continually was impatient with his staff, especially the Dental Assistants. We went for cleanings every six months. We loved the Dental Hygienist. However, she was often in tears over is behaviors. We also noticed that the Dental Assistant staff changed almost every time we came in. It didn’t take too many years before he went out of business because patients were tired of seeing the behaviors and he couldn’t find help that would work for him.

Communication skills are a great asset for any profession, but as a Dental Assistant it is a must. You will be interacting with patients, staff, insurance companies, and family members of patients. It is very important you are able to make everyone feel comfortable and that you convey the message that you are approachable. Poor communication skills can result in your career as a Dental Assistant not working out for the long haul.

To ensure proper communication among staff members, dental facilities need to arrange trainings. These should be informative, explaining to everyone what is expected as far as interoffice relationships. It should be clearly stated that lack of respect for co-workers will not be tolerated. Policies and procedures should also be in place for employers to resolve any conflicts with other employers. Everyone should know where they are to report and such issues that they can’t work out with the other staff member or members.

Many dental facilities require staff members to attend communication workshops. These are often very fun and interactive workshops, showing more effective methods of communication. They generally include information on individual communication as well as group efforts. These workshops are conducted by individuals who customize the workshop to meet the needs of your group. This makes the sitting more intimate and usable in your dental facility.

To help alleviate stress and issues among co-workers, each staff member should be made aware of what other staff members are responsible for. Many inter-office struggles are the result of workers believing others are not carrying the same weight. Most employees complete tasks behind the scenes, so this assumption is based only on what is being seen on the front lines.

Effective communication is essential in the role of Dental Assistant. It is imperative to your career that you understand various communication styles. It is also very important that you are aware of your own communication style. You want others to view you as enthusiastic about your job and willing to assist in anyway possible.

Effective communication doesn’t mean that you let other staff members take advantage of you or belittle you. It simply means being able to put forth your best efforts to work well with others. You are all committed to providing patients with quality care. This can’t be accomplished if you have issues of communication standing in the way.

Most issues that arise from communication is assuming you know what the other person means or what they will say. Make sure that you reflect back what is being said to you by other staff members. This way any misconceptions can be resolved up front before they escalate into major issues that affect everyone’s work performance. Since we all spend so many hours at our place of employment, it is very important to make it a comfortable place to be.

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Dental Assistant Licensing Requirements

Licensing Requirements for Dental Assistants vary by state. In some states you don’t even have to be licensed, only show that you have completed a Dental Assistant course of on the job training. If your particular state offers a licensing option, it is to your advantage to obtain licensing as you will have a better chance of being hired over those who aren’t licensed. In general, you can also expect to be paid more than those who are qualified, yet not licensed. There are not Federal Guidelines in regards to Dental Assistant licensing. Everything takes place on the state level.

The Dental Assistant licensing exam is often referred to as DAT, short for Dental Admission Test. The test may be complied of basic information including tools used in dental offices, procedures, safety, and technology. Many states require you to complete procedures you will actually use in a dental office for an examiner. This will likely include showing your skills on safety and proper cleansing of tools.

Most Dental Assistant programs and on the job training programs are well aware of the licensing requirements in your state. The programs are customized to meet all those requirements and help prepare you for both the written and procedural portions of the exam. They can also assist you in finding out when the exam will be conducted in your area.

Regardless if licensing is required in your state or not, not employers require Dental Assistants to complete a background check prior to starting employment. This is for the safety and protection of the patients as well as the staff. If you have a criminal background, it may prevent you from being able to work as a Dental Assistant in some states. In others, you will only be barred if the crime was sexual in nature or violent in nature. Still yet, other states only prevent you from being hired as a Dental Assistant if you have a felony conviction in the past seven years.

If you think your background check will be a factor in gaining employment as a Dental Assistant, it is very important to check into the state requirements prior to enrolling in and completing a program. It is not advised to lie on your application either as almost all dentist offices will conduct a thorough background check on all individuals they are considering offering employment to.

Most Dental Assistant licenses are valid for a certain length of time. Generally three to five years. As your renewal comes due, you will be sent a questionnaire from your State Medical Board. It will ask you questions pertaining to your employment, about any convictions or pending issues that have taken place. Keep in mind that your Dental Assistant license can be revoked if the information you place on the renewal is found to be inaccurate or if you have been involved in criminal activity during the licensing period.

It is very important that you understand Dental Assistant licensing requirements vary greatly from state to state. Therefore, if you are planning to move to another state make sure you can transfer your license to that state. You will be able to if your license is in good standing and the State Dental Board is not investigating any complaints about you. The state you are transferring your license to must have the same level of requirements or less. It the new state requirements are more than you have, then you will need to obtain the missing skills or classes in order to obtain a license.

Licensing as a Dental Assistant can help you have an edge on the completion for that great job you want. It also implies to patients that you are qualified to be working in a dental office and meeting their dental needs. It can also increase your level of pay in some states where licensing is available but not required. You can obtain information about licensing exams in your area from the State Dental Board or you course instructor. The exam is generally written and procedural.

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Dental Assistant Training

Pursing a career as a Dental Assistant can be very exciting. With so many employment opportunities to choose from, it is an excellent choice for those who are interested in working in the dental field, enjoy working with people, and enjoy some variety in their daily routine. The duties of a Dental Assistant vary according to patient need. Your job will be assisting the dentist and hygienist to deliver quality oral health care. If you are interested, contact your dentist and ask if you can shadow the office for a day to see what really goes on. Most will be very willing to accommodate your request.


Dental Assistant training takes place either in a program at a Dental School or local college. Some dental offices choose to train their Dental Assistants in house without any schooling. Most Dental Assistant training programs last from 12 months to 24 months. It depends on the state requirements and the curriculum for the program you enroll in. You will learn the basic fundamentals of dentistry in these programs.




Upon completing a Dental Assistant course, you will know eat type of dental instrument, the proper use of each, how to properly clean all tools, how to protect yourself from communicable diseases, and effective communication skills and techniques. Make sure the program you enroll in is accredited under your state regulations.




If you are trained in a dental office, then you will get first hand experience of dental procedures as well as how that particular dental facility operates. If you choose to do this type of on the job training, take the time to research the dental office. Check with the Better Business Bureau and the State Board of Dentistry regarding complaints about that particular dentist. Do not accept a position with any dentist office that has received numerous complaints for their treatment of patients.




Most states require Dental Assistants to obtain certification within 3 months of completing a program. On the job trained Dental Assistants are not eligible to take the certification exam until they have completed 2 years of on the job training. This is to ensure to the patients that all staff members have been properly trained. You can find out when such exams will be taking place by checking online or with the instructor of your Dental Assistant program.




This exam with require both a written test of your knowledge and a presentation of your skills. The written portion will be based on the basic fundamentals of dental care and sanitation issues. The presentation will require you to show a state examiner your ability to properly cleanse and sanitize all instruments. You will likely be asked to perform several tasks for the state examiner to observe. This is done to verify your ability to perform what you learned in the classroom setting.




Dental Assistant training is time well invested in your future, with a wonderful career in the dental field with numerous job opportunities. It is important to choose your training program wisely as you want to be a valued asset when you start trying to secure employment. Dental assistants are very valuable to the dental office and to patients. They are often the person patients come into contact with before and after their procedures. Dental Assistants can help patients who are afraid or nervous prior to a procedure taking place.

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Dental Assistants

The role of a Dental Assistant is to help Dentists and Dental Hygienists carry out the duties of providing quality dental care to individuals as well as providing an environment with sterile equipment and a comfortable setting for the procedures to take place in.

Dental assistants are a valuable resource to the area of dentistry. While they aren’t qualified to perform cleanings or extensive dental procedures, they keep things moving at a steady pace. Their role is often behind the scenes getting everything ready. There are more duties to Dental Assistant than what meets the eye.

Being a Dental Assistant takes a particular type of person. You have to enjoy working with the public. You also have to have confidence in your abilities. A sincere interest in the dental field and helping others are also recommended. Dental Assistants must have excellent communication skills as they are an important part of the patient and dental staff relationship.

Dental Assistants generally review the medical history with the patient and help them feel comfortable prior to procedures taking place. The often explain what the procedure entails and what will be taking place. The Dental Assistant will be present during the procedure to assist either the Hygienist or the Dentist. During the procedure, the Dental Assistant will clear out the patient’s mouth, adjust the chair, move the lights, and anything else that can make the experience better for the patient. After the procedure the Dental Assistant will explain follow up treatment to the patient as well as provide the patient will information to assist in the healing process.

A Dental Assistant has to know how to prioritize their time to ensure all their duties are taken care of. One of the most important duties of a Dental Assistant is proper cleaning of all the dental tools. They must be properly sanitized. Each tool needs to be examined to ensure it is still usable. Dental assistants must also know what tools and equipment each dental procedure requires. This allows them to set up tool kits to have at the dental station prior to a procedure being done.

Dentists and Dental Hygienists depend on the Dental Assistant being alert and prepared during all dental procedures. They want to have all the necessary tools at their fingertips for easy access and to allow them to remain concentrated on the patient and the procedure they are performing. In some states, Dental Hygienists are allowed to administer local anesthetics to prepare the patient for their procedures.

A very important role of the Dental Assistant is to monitor the patient during the procedure. This may involve taking their vital signs. Other signs to watch for include changes in breathing patterns, disorientation, and a glazed look in the eyes. All of these can indicate an emergency situation. Patients may have an allergic reaction to the anesthetic or suffer a medical ailment such as a heart attack.

Dental Assistants need to be prepared for such emergencies to arise and react calmly and quickly. It is important that every Dental Assistant is trained in CPR. They should also have emergency phone numbers in place if the need arises. It is the responsibility of the Dental Assistant and other staff to do all they can for the patient until proper medical help arrives. Doing so can make the difference between life and death.

The role of Dental Assistant involves wearing many hats. For those in the profession, they often enjoy having a variation in their daily routine. They love working with people as well as working in the dental profession. Being an effective Dental Assistant involves willingness to continuing learning. It requires a positive attitude and attention to details. The best Dental Assistants are those who know how to effectively communicate with the patients and the staff they work with. This is a great career for those who feel they can handle the ongoing needs that are placed in their hands.

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Become a Dental Assistant to Explore the World of Dentistry

Become a Dental Assistant to Explore the World of Dentistry

Become a Dental Assistant to Explore the World of Dentistry

A career as a Dental Assistant will offer you insight and first hand experience in the areas of Dentistry. Dental Assistants work very closely with both dentists and hygienists to offer quality care to all patients. The duties you will perform as a Dental Assistant will vary depending on the dental office you work for. It will also depend on if the dentist office is general dentistry or a specialized area of care.

Dental Assistants need to be detail oriented as well as patient and alert. They may have to sit for hours while a procedure is being completed or jump into the situation in an instant if an emergency occurs while the procedure is being conducted.

Typical tasks Dental Assistants need to perform include sterilizing instruments and preparing instrument trays for procedures. They also work closely with patients, taking dental and health histories. Depending on the procedures, vital signs of patients may be monitored by a Dental Assistant. They also help document patient records, take X-Rays, and give patients information on follow up care. In some offices they also make impressions of teeth to assist with making casts for caps, crowns, and dentures.

Dental Assistants often work right along side the dentist and hygienist. Starting with making patients feel comfortable and prepping them for procedures. Assistants hand the dentist and hygienist instruments and materials, allowing them to remain focused on the patient throughout the procedure. It is the job of the Dental Assistant to make sure the work station has all the necessary equipment and tools to complete each procedure to prevent delays and feelings of anxiety in patients.

In a crunch, Dental Assistants may be asked to assist with office duties including answering the phone, reminding patients of appointments, scheduling appointments, answering billing questions, and submitting insurance claims. It really depends on how your employer has the dental office operating.

Dental Assistants generally work with dentists and hygienists in a clean, friendly environment that is well lit. Since the work chair side to the dentist and hygienist, Dental Assistants learn many avenues of proper dental procedures. Many just might be able to do them as well as any dentist or hygienist, however, they are not allowed to because they are not certified.

Knowing this, many Dental Assistants choose to further their education in the medical field. They may decide to pursue being a Dental Hygienist or a Dentist. This will allow them to perform many of the procedures they have seen performed over and over again. Watching this process with make their educational endeavor much easier as they will already have seen so many aspects of the dental field in action.

Another reason Dental Assistants choose to further their career is the difference in pay. Generally, Dental Hygienists earn 80% more than a Dental Assistant. Over time, that amount of money definitely adds up to quite a large difference. Dentists of course make much more money that the Dental Assistant and Dental Hygienist combined.

A career as a Dental Assistant allows you the unique and rewarding opportunity to participate in the dental field on many levels. You will not only have many responsibilities, you will first hand be up close to assist Dental Hygienists and Dentists perform the many different procedures that take place in a dental setting. This ongoing training is the perfect learning tool to enable you to further your education with a solid foundation in the dental field to build on.

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Patient Rights in Regard to Dental Care

Dental Assistants work hard to help Dentists and Dental Hygienists provide quality care to patients. They try to provide patients with the knowledge of proper dental care as well as information about the procedures they are about to undergo. Patients have rights in regards to their dental care that Dental Assistants need to be aware of and respectful of.

Dental patients have the right to make an informed decision about their dental care. It is the responsibility of the Dental Assistant to make sure they know the facts about the procedures, the alternative options, and any risks involved in the procedures. Dental patients have the right to receive care from qualified staff members. Most dental offices will provide the licensing and credentials of staff members upon patient request.

The right to receive quality care is important to patients. Dental Assistants can do their part by taking the time to properly clean all dental tools and equipment. Standard sterilization procedures need to be followed accurately. Patients have the right to ask questions and receive informed decisions about the care they receive. Dental Assistants have the responsibility of keeping the lines of communication open. They need to be approachable by patients.

A patient has the right to refuse treatment or discontinue treatment at any time. The Dental Assistant needs to be respectful of this choice. However, the Dental Assistant has the responsibility to inform the patient of the health risks involved with doing so. Those patients wanting to continue care have the right to be seen at scheduled appointments and for a detailed treatment plan to be carefully outlined, and then followed.

Emergency situations do occur. Patients have the right to be seen as soon as possible. In the mean time, the Dental Assistant needs to do everything possible to reduce the pain and make the patient comfortable. Dental care can be expensive. Patients have the right to receive an itemized cost of treatment prior to accepting any dental services.

All patients want to be treated with dignity and respect. The patient who comes in with poor oral care habits doesn’t want the Dental Assistant to ask them rude questions about the last time they brushed their teeth. However, it is important for the Dental Assistant to express concern about the patient’s oral health habits, and provide education to help the patient develop better oral care practices.

Dental patients have the right to confidentiality. Dental Assistants need to keep information about procedures and those coming in for them to themselves. No one wants everyone in town to know they had two cavities or that they got their teeth whitened. Confidentially is very important to individuals in all areas, and their dental care is no different. A patient has the right to request copies of all information in their file at any time for their own use.

All patients have the right to express their concern over the dental care they received. They have the right to file a complaint against the Dental Assistant or other staff with the State Dental Board. Each state has their own policies and procedures for investigating complaints. The standard procedure includes obtaining the complaint in writing, sending a copy of the complaint to the dental facility, interviewing witnesses to the event, and making an informed decision on how to handle the complaint.

Dental Assistants need to be fully aware to patient rights. It is easy to get caught up in the procedures and duties of the dental profession. However, the satisfaction of the patient is the key to providing quality service and maintaining ongoing relationships with patients. Dental Assistants can do their part by providing patients with an approachable individual that they can discuss their needs, ideas, thoughts, and concerns over their dental care with. In that regard, a Dental Assistant can serve as a lesson between the patient and the other dental staff.

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